(479) 977-1312 info@1312restoration.com

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479-977-1312
info@1312restoration.com
Regions Park Dr, Suite 7 Fort Smith, AR 72916

F.A.Q.

What should I do first after water damage?

Shut off the water source if possible and avoid standing water, especially near electrical areas. Then call a restoration professional immediately. The sooner water is removed and drying begins, the less damage your property will take.

How quickly can you respond to an emergency?

We offer 24/7 emergency response and prioritize urgent situations. Response time depends on location and severity, but our goal is always to act fast and get a crew moving as soon as possible.

Do you handle both cleanup and reconstruction?

Yes. We handle the full process—from damage cleanup to complete reconstruction. That means you don’t have to coordinate multiple contractors. One team manages the job from start to finish.

How do I know if I have mold in my home?

Common signs include a musty smell, visible discoloration on walls or ceilings, and moisture issues. If you suspect mold, it’s best to have it inspected and addressed quickly before it spreads.

Is mold dangerous?

Certain types of mold can affect air quality and cause health issues, especially for those with allergies or respiratory conditions. Proper removal and prevention are important to protect both your property and your health.

Can smoke and fire damage be fully cleaned?

Yes, but it requires proper equipment and techniques. Smoke and soot can settle deep into surfaces, so professional cleaning is necessary to fully remove odors and restore the space.

Do you work with insurance companies?

In most cases, yes. We can help document the damage and work alongside your insurance provider to make the process smoother and ensure the necessary work is covered.

How long does the restoration process take?

It depends on the type and extent of the damage. Water damage may take a few days to dry properly, while fire damage or reconstruction can take longer. We provide a clear timeline after assessing the situation.

Do you offer services outside of Fort Smith?

Yes. We serve a wide area across Arkansas and Eastern Oklahoma, including Fayetteville, Rogers, Bentonville, and surrounding communities. Traveling crews are available for larger or extended projects.

How can I prevent future damage?

Regular maintenance, proper ventilation, and addressing small issues early can prevent larger problems. We can also point out risk areas during our inspection to help you avoid future damage.

Do you offer free inspections or estimates?

For many situations, yes. We assess the damage and provide clear recommendations before starting work so you understand exactly what needs to be done.