Terms and Conditions

Effective Date: April 20th, 2026

Welcome to 13:12 Cleaning & Restoration, LLC ("Company", "we", "our", or "us").
By accessing or using our website and services, you agree to be bound by the following Terms and Conditions.
If you do not agree, please do not use our website or services.

1. Use of Website

This website is intended to provide general information about our services, including cleaning, restoration, and reconstruction services.
You agree to use this site only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the site.

2. Services

All services provided by 13:12 Cleaning & Restoration, LLC are subject to a separate written agreement, estimate, or work authorization form.
The content on this website does not constitute a binding offer. Final scope, pricing, and timelines will be defined in written project documentation.

3. Estimates and Pricing

Any estimates provided are based on the information available at the time of inspection and may be subject to change based on actual conditions discovered during service.
Additional work required due to unforeseen circumstances will be communicated and approved before proceeding whenever possible.

4. Payment Terms

Payment terms will be outlined in the service agreement or invoice. Failure to make payments as agreed may result in suspension of services and/or additional fees.
We reserve the right to charge interest on overdue balances where permitted by law.

5. Insurance and Claims

We may assist clients with insurance claims; however, we are not responsible for insurance coverage decisions, claim approvals, or payment delays.
Clients remain responsible for all balances not covered by insurance.

6. Client Responsibilities

Clients agree to provide reasonable access to the property, utilities, and any necessary permissions required to perform services.
The client is responsible for removing or securing valuables and personal belongings prior to service unless otherwise agreed in writing.

7. Limitation of Liability

To the fullest extent permitted by law, 13:12 Cleaning & Restoration, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

8. Warranties

We strive to provide high-quality services; however, except as expressly stated in writing, all services are provided "as is" without warranties of any kind, either express or implied.

9. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of 13:12 Cleaning & Restoration, LLC and may not be copied, reproduced, or distributed without prior written consent.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

11. Privacy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Your continued use of the website or services constitutes acceptance of those changes.

13. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Arkansas, without regard to conflict of law principles.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

13:12 Cleaning & Restoration, LLC
Regions Park Dr, Suite 7
Fort Smith, AR 72916
Phone: (479) 977-1312
Email: info@1312restoration.com